I'm Jeff Williams, currently working as Systems Automation Team Leader at Anittel. I am responsible for our Service Delivery Systems nationally and ensuring that these systems reflect our business processes. The main systems I manage are ConnectWise and Kaseya.
Where possible I am automating our business process and integrating these systems with our services such as web hosting, internet, spam filtering and DNS and domain services.
I can be contacted via email at jeffw at wherethebitsroam dot com.